Yes, I’m a Macintosh geek. Some practitioners are having problems authenticating their Private PAIR sessions on their Macs. If you go to the USPTO website, they say they are aware of the issue and recommend downgrading Java to version 6. Wow, this is a hassle! I have a better solution…just follow these steps:

1. In the finder, go to your Applications folder, then to your Utilities folder, open Java Preferences.
2. Make sure the box for "Enable applet plug-in and Web Start applications" is checked. Close Java Preferences.
3. In Safari, go to the the "Safari" menu and open preferences. Click the "Privacy" tab.
4. In the "Cookies and other website data" section, click the button that says "details"
5. Search for "USPTO." When the "uspto.gov" option appears, click on it and click the remove button
6. Close the preferences window, exit Safari, then restart it (you may want to reboot for good measure).
7. You should now be able to authenticate a Private PAIR session.

I hope you find this helpful!




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